Dear Tova,
Thank you for taking the time to provide feedback on your experience. Our goal is to always provide you with a stellar customer experience, and we appreciate all feedback as we continually work toward improving our products and services.
Regarding your inquiry, we can confirm that a resolution was offered via email. Please take a look.
Thanks again for the feedback and we hope to serve you again in the future.
Best regards,
Unscripted team
Unscripted in the wild